Funny thing is...I tried to tell them, but how they have their Case Logger and eSupport Portal set up, I do not have access to tell them these things since I don't have administrative rights to the SCN (which is further proof of this whole ecosystem being terrible).
I could go through my CAD admin, but he is already well aware of how I feel about this system. He hears my euphemized WTF!!! each time it crashes as his cube is adjacent to mine.
I really tried to like it and have gone through hoards of online tutorials, but I just cannot deal with a program that seems to hate me for some reason. It can't handle how fast I go through things...it's always stalling or unresponsive, or just gives me a fatal error message.
'Maybe I'll like it tomorrow.' That's what I have to keep telling myself.