Hello,
I've been using Creo 2.0 for about 2 months now in one of my engineering classes at college. I decided that I would install the academic/student version on my personal home PC. Here is where the problems have started. I have read over MANY of the discussion's posted here and read through several of the .PDF's asscociated with various problems with Creo, but I have not found a direct answer for the issue I am having.
Here is the error message that I am getting when I try to open/run Creo Parametric or any other Creo software on my PC:
Problem Signature:
Problem Event Name: APPCRASH
Application Name: xtop.exe
Application Version: 30.0.2014.90
Application Timestamp: 53db2791
Fault Module Name: StackHash_0e78
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521eaf24
Exception Code: c0000374
Exception Offset: 00000000000c4102
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0e78
Additional Information 2: 0e78c05f89a6af598ca044371ea69608
Additional Information 3: 3eed
Additional Information 4: 3eed8de69fb67a1d0ddb049fac2464b6
Now that I had to type all of that in here, (lol), here is what I have done to try and remedy this issue.
1.) Turned off Firewall, Spyware, Malware, and Virus Protection.
2.) Uninstalled/reinstalled 4 times
3.) Repeated steps 2/3 about 3 more times.
Here is a brief hardware rundown of my computer:
Windows-7 Ultimate-64 bit
16-GB of Ram
1-TB hard drive
i5-2500K 3.30GHz processor
AMD-Radeon 7800 series 2-GB graphics card.
If anyone has any other ideas or knows where to point me towards a solution, it would be greatly appreciated. Getting this software to work is of the utmost importance as I am needing it for my mid-term exam in my engineering class.
Thank you for taking the time to read this!
Regards,
Steve