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Possible accuracy issue - need help!!!!

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To all,  I have a user that is simply creating an object like the one below.

shape.jpg

When he goes to complete the extrusion, it will not allow him to make the depth any less than .239???

 

He gets the following error gui in Creo:

 

error_1.jpg

I cannot reproduce the issue on my machine. I can make it as thin as the accuracy which is .0012.

 

Any help would be greatly welcomed. Thanks. Creo 2.0 M090


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